Question 1

How do I know what size Bra Balancer™ I need?

Accepted Answer

The quickest way to find your perfect Bra Balancer™ size is by using our 3 step Evenly Fit Finder.  We've also written a blog post all about how to find your perfect size.   But in summary, our Bra Balancers™ come in three different thicknesses depending on the cup size difference between your two breasts. To find your perfect fit, choose the bra size which fits your bigger breast best. Then select the Bra Balancer™ size that matches the difference on your smaller side. To help you estimate how many cup sizes difference you have a good rule of thumb is 1 cup size = a bra gape of approximately 1cm.   Once you know which thickness you need, go to that product page to find the sizing chart which will tell you your perfect Bra Balancer™ size based on your bra size. This is based on UK bra sizes so if you wear an international size you may want to use our handy conversion chart. We also have PDF templates within the sizing chart which you can print and place in your bra cup to check sizing.   Frustratingly, bra sizing is not standardised across countries, brands or designs and therefore the Bra Balancer™ you purchase may not fit as you expected. If that is the case please contact us for fitting tips to try, else we would be happy to provide instructions on how to exchange your Bra Balancer™ for a different size, or we can provide a full refund.     Bra Balancer™ - Difference of 1 Cup Size Bra Balancer™ - Difference of 1-2 Cup Sizes Bra Balancer™ - Difference of 2-3 Cup Sizes

Question 2

What is the Dusting Powder and how do I use it?

Accepted Answer

Evenly Dusting Powder can be used to help your skin to stay feeling fresh and comfortable whilst wearing your Bra Balancer™. The ultra-fine, smooth natural clay powder absorbs moisture and soothes skin. If you're wearing your Bra Balancer™ without a pocketed bra, then dust the powder onto your smaller breast or the inside of your Bra Balancer™ to provide all day long comfort. The powder can also be used to prevent rubbing of your bra band or straps or to prevent under-boob clamminess!   Our Dusting Powder is free from talc, not tested on animals and suitable for vegans.

Question 3

What are the Bra Balancer™ covers for and how do I use them?

Accepted Answer

Bra Balancer™ covers provide extra skin protection and softness when wearing your Bra Balancer™ without a special pocketed bra (no one wants to do extra bra shopping if you don't have to, am I right!) Made from fine, eco-friendly Italian Eurojersey Sensitive® fabrics they cover your Bra Balancer™ and provide a soft, moisture-wicking layer next to your skin. Perfect for use next to sensitive post-surgery skin, on hot Summer days or when exercising.    Our super-soft covers fit the Bra Balancer™ - Difference of 1-2 Cup Sizes and the Bra Balancer™ - Difference of 2-3 Cup Sizes.    To fit, insert the Bra Balancer™ through the opening at the back of the cover, ensuring the majority of gathers are positioned at the base, and adjust to give a smooth profile at the front.

Question 4

I have really drastic breast asymmetry, can you help?

Accepted Answer

Yes! We know a lot of ladies have breast size differences of as much as 3 cup sizes so we designed our Bra Balancers™ in 3 different thicknesses to help. Dealing with breast asymmetry alone can be hard and it can often feel like no-one else understands so if you're struggling please join us over in our friendly, supportive Facebook group, The Uneven Titty Committee™. Our members share their experiences, tips and advice to help each other and just knowing you're not alone can really help. The group is for anyone with breast asymmetry - no matter what the cause. Also have a read of our breast asymmetry blog for loads more helpful information and advice.

Question 5

Are you products suitable for use after breast surgery?

Accepted Answer

Yes, although we do not recommend them if your surgery was recent or if your skin is still healing. Consult with your doctor if you are unsure. As skin can be especially sensitive following a lumpectomy or mastectomy you may want to consider using a pocketed bra to hold your Bra Balancer™ or one of our super-soft covers.

Question 6

What type of bra do I need?

Accepted Answer

Bra Balancers™ can be worn in any bra although for best results we recommend wearing it in a bra with full coverage cups (rather than a balconette or plunge cut bra). Lightly padded bras are recommend, however a large amount of padding such as in push-up bras can mean the Bra Balancer™ won't sit correctly. You don't have to use a pocketed bra (sometimes called a mastectomy bra) as your smaller breast should keep the Bra Balancer™ securely in place, however you can place it inside the pocket of a bra if you'd like a little extra security that it won't slip out.

Question 7

I live outside the UK, do you deliver to me?

Accepted Answer

Yes! To find out our shipping fees to your area check out our Shipping & Returns page.   As all orders are currently shipped from the UK you may be subject to additional import fees upon delivery. Evenly can’t be held responsible for any customs or import fees your country may charge. We declare the cost, weight and description of the contents to our courier at the time of despatch and submit our customs data electronically to aid customs clearance.   If you're still unsure whether you'll be subject to customs fees, we'd recommend looking on the website of your local customs office for more information before placing your order.

Question 8

How much is delivery?

Accepted Answer

Delivery of all products to UK addresses is FREE! We also offer affordable shipping to areas outside the UK, to see our rates check out our Shipping & Returns page.   As all orders are currently shipped from the UK you may be subject to additional import fees upon delivery. Evenly can’t be held responsible for any customs or import fees your country may charge. We declare the cost, weight and description of the contents to our courier at the time of despatch and submit our customs data electronically to aid customs clearance. If you're still unsure whether you'll be subject to customs fees, we'd recommend looking on the website of your local customs office for more information before placing your order.

Question 9

Can I get a refund or exchange for a different size?

Accepted Answer

Absolutely! If you try on your order and you are unhappy with the size or fit we are always happy to help with fitting advice. You can contact us via hello@evenlybreasts.com or here. ​ We want you to be 100% satisfied with your Evenly purchase and offer a 30-day no-quibble refund guarantee on returned items provided they have not been worn (other than to try on) and the tags (covers only) have not been removed.   If you have any problems, questions or would like a refund or to exchange for a different size please contact us including your order number and we will provide return instructions. Please note the cost of return postage cannot be refunded, however if you pay by PayPal you can claim the cost of the returns postage from anywhere in the world with the PayPal 'Return Shipping on Us' service.

Question 10

What is The Uneven Titty Committee™?

Accepted Answer

Dealing with breast asymmetry alone can be hard and it can often feel like no-one else understands so if you're struggling please join us over in our friendly, private and supportive Facebook group, The Uneven Titty Committee™. Our members share their experiences, tips and advice to help each other and just knowing you're not alone can really help.   No woman has perfectly symmetrical breasts, but for some women the level of asymmetry can be drastic - up to multiple cup sizes difference. Many times this is simply the result of natural growth differences, other times the difference can be caused by breast-feeding, hormone medications, weight loss/gain, menstrual cycles, pregnancy, menopause, Poland Syndrome or surgeries (lumpectomies, mastectomies). Uneven breasts can have a number of painful physical and psychological impacts so no matter the cause of your asymmetry, we're here for you.

Question 11

I love my Bra Balancer™, where can I leave a review?

Accepted Answer

We're delighted you love your purchase! You can help us to reach more women with breast asymmetry by leaving a review for us here. Alternatively if you're unhappy with your Evenly purchase please contact us as soon as possible so we can make things right for you.

Question 12

How do I get in touch with you?

Accepted Answer

We would love to hear from you! Reach out at hello@evenlybreasts.com, through our website or through our social media channels - Facebook (@weareevenly) & Instagram (@uneven.titty.committee)

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